Help Center
Answers to common questions about searching, writing reviews, and using Rate My Therapist. Can't find what you're looking for? Contact us.
Getting Started
Creating an account, searching, and finding the right therapist.
How do I find a therapist on Rate My Therapist?
Search by name, city, state, or specialty to browse rated therapists near you.
Do I need an account to search or read reviews?
No — searching and reading reviews is free and open to everyone.
Is Rate My Therapist free to use?
Yes, searching, reading, and writing reviews is completely free.
How do I add a therapist who isn't listed yet?
Use the Add a Therapist form — submissions are reviewed before they go live.
Writing & Managing Reviews
How reviews work, editing, deleting, and voting.
How do I write a review?
Visit a therapist's page, sign in with Google, and share your firsthand experience.
Can I edit or delete my review?
Yes, from your account you can update or remove any review you've written.
How is a therapist's overall rating calculated?
The average rating is the mean of all star ratings left on a therapist's profile.
For Therapists & Clinics
Claiming a listing, responding to reviews, and negative reviews.
I'm a therapist and I received a negative review. What can I do?
Negative reviews generally stay up unless they violate our guidelines — here's what you can do about one.
Can therapists respond to reviews about them?
Public responses aren't supported yet — use Feedback for a factual correction.
How do I claim or update my professional listing?
Contact us via Feedback to verify and update your practice details.
Privacy & Safety
Anonymity, moderation, and reporting content.
Are my reviews anonymous?
Your display name is shown, but your email and account details stay private.
How do I report a review that violates the guidelines?
Use the report/feedback flow to flag reviews for our moderation team.
Is Rate My Therapist a crisis or emergency service?
No. RMT is a review directory only — not a substitute for emergency care.
Account & Billing
Sign-in, notifications, and account deletion.